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Bank of America Customer Service Contacts

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Bank of America Customer Service Contacts

How do I contact the Bank of America? The Bank of America Corporation is an American multinational investment bank and a top financial services holding company headquartered in Charlotte town, North Carolina. Founded in San Francisco, Bank of America was formed through a NationsBank’s acquisition of BankAmerica in 1998.

Contacts

100 North Tryon Street

Charlotte, NC 28255

www.bankofamerica.com

Phone Contacts

Customer Service: 1 (800) 432-1000

Credit Card Support 1-800-732-9194

Email Contacts

holly.clientcare@bofa.com

https://www.bankofamerica.com/customer-service/contact-us/?request_locale=en_US

Customer Service Resources

Holly O’Neill

Chief Client Care Officer

100 Federal Street

Boston, MA 02110

holly.clientcare@bofa.com

Social Media Contacts

Facebook

Twitter

Executive Contacts

Secondary Contact

Ashley Ross

Client Experience Executive

100 North Tryon Street

Charlotte, NC 28255

ashley.ross@bofa.com

Karen Arakelian

Executive Escalations

100 North Tryon Street

Charlotte, NC 28255

karen.k.arakelian@bofa.com

Chief Executive contacts

Brian Moynihan

Chairman and Chief Executive Officer

100 North Tryon Street

Charlotte, NC 28255

brian.t.moynihan@bofa.com

Bank of America Hours for Normal Days

Bank of America open hours vary by branch, so if you’re currently planning on making a long trip to a branch, your best bet is to search for your nearest Bank of America finding online and verify the hours it’s open. In addition, during the pandemic, many Bank of America banking branches are operating on reduced opening hours to provide for additional cleaning, and others are temporarily locked, so be sure to check the working hours before heading out to a financial center.

Before the pandemic began, Bank of America was typically open on weekdays from 9 a.m. in the morning to 5 p.m. or 6 p.m. During the pandemic time, some branches are opening later at 10 a.m. and closing earlier at 4 p.m. On Saturdays, its operating hours usually follow a schedule of either 9 a.m. in the morning to 2 p.m. or 10 a.m. to 2 p.m., though some bank branches are closed on Saturdays. ATMs are generally open 24 hours a day, seven days a week.

Is the Bank of America Open 7 Days a Week?

Most Bank of America branch locations is open six days a week, Monday through Saturday. If you need to do any other banking on a Sunday, you will have to make do with an ATM or by using your online bank account or mobile app.

Is the Bank of America Open on the Weekends?

Most Bank of America bank branches usually are open on Saturday, but not all are. Be very sure to check your local branch online or by your phone to find out its Saturday hours. No Bank of America branch locations are open on Sunday. Keep in your mind that Bank of America ATMs are available 24 hours, and you can easily perform many of the same banking tasks at an ATM as you can in a financial hub, such as deposits and cash withdrawals.

Bank of America Hours for Holidays

The Bank of America holiday hours typically follow the same schedule as most other national banks, which means branches are all closed on federal holidays. Use this table below to find out Bank of America’s holiday closings in 2021:

Bank of America Holiday Schedule 2021
New Year’s Day — Jan. 1 Closed
Martin Luther King, Jr. Day — Jan. 18 Closed
Valentine’s Day — Feb. 14 Open
Presidents’ Day — Feb. 15 Closed
St. Patrick’s Day — March 17 Open
Memorial Day — May 31 Closed
Independence Day — July 4* Closed*
Labor Day — Sept. 6 Closed
Columbus Day — Oct. 11 Closed
Halloween — Oct. 31 Closed
Veterans Day — Nov. 11 Closed
Thanksgiving Day — Nov. 25 Closed
Black Friday — Nov. 26 Open
Christmas Eve (daytime) — Dec. 24 Open
Christmas Day — Dec. 25 Closed

 

 

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