Contact Cebu Pacific (airline): Find below the customer service details of Cebu Pacific, including phone number and email. Besides contact details, the page also offers information on the airline’s products and their services. Reach the Cebu Pacific customer service below for queries, complaints, or feedback.
Cebu Pacific Head Office
Cebu Pacific Building
Domestic Road, Barangay 191, Zone 20,
Pasay City 1301, Philippines
Phone: +63 02 802 7000
Cebu Pacific Customer Service
Phone: +632-7020-888 (Manila)
Phone: +852-397-33800 (Hong Kong)
Phone: +612-9119-2956? (Australia)
Phone: +6332-230-8888 (Cebu)
Phone: +65-315-80808 (Singapore)
About Cebu Pacific
Cebu Pacific is a Philippine-based airline that launched its services in the year 1996. The airline operates a modern fleet of 55 aircraft to over 64 destinations. Having flown over 100 million passengers, the airline has constantly been evolving, upgrading, and developing new products. Cebu Pacific operates from its main hubs at Manila, Cebu, Clark, Kalibo, Iloilo, and Davao.
Besides 34 domestic routes, Cebu Pacific has flights to some 30 international destinations. International destinations include Australia, Cambodia, China, Hong Kong, Indonesia, Japan, Saudi Arabia, Korea, Kuwait, Malaysia, Singapore, Qatar, Thailand, UAE, US, and Vietnam. As for domestic routes, the cities include Bacolod, Boracay (Caticlan), Busuanga (Coron), Butuan, Cagayan de Oro, Camiguin, Cauayan (Isabela), Cebu, Clark, Cotabato, Davao, Dipolog, Dumaguete, General Santos, Iloilo, Kalibo, Legaspi, Laoag, Manila, Naga, Surigao, Tacloban, Tagbilaran, Tandag, Tawi-Tawi, Tuguegarao, Virac and Zamboanga.
To book a ticket, fliers can simply visit the website and choose the origin and destination. Payment can be made using Visa or MasterCard debit and credit cards or by visiting any of the nearest offices. After a booking has been made, fliers can manage their booking online, even making changes to their itinerary or adding names. Fliers further enjoy the benefit of checking in online and printing their boarding pass. That is not all; you can even pre-order your meal and pay for extra baggage.
Besides flights, the Cebu Pacific website also allows one to search for hotels and rent a car. As for baggage, fliers can carry up to 7kg cabin bag and check-in bag of up to 30kg. If you would like to add more baggage, you can do it online here. If you are a frequent flier, register for Cebu Pacific’s GetGo loyalty program. It allows members to earn and redeem points every time they with Cebu Pacific. For more information or queries on payment, refund, cancellation, lost baggage, or others, reach the Cebu Pacific customer service representative.