Also Read: Aliexpress customer Service contacts
On the Forever 21 homepage, you will get the best sellers, new arrivals on products as well as those available on sale. You can similarly search products by keyword or through categories such as sweaters, jackets, dresses, tops, shirts, tees, trousers, jewelry, shoes, swimwear, jeans, shorts, bags, belts, hats, scarves, sunglasses, to name just a few. The stores additionally showcase the company’s own clothing chains – XXI Forever, Love 21, and Heritage. Products can be filtered by price, size, color, mand different brands. Products can be purchased using Discover, Visa, Mastercard, American Express, and Forever 21 gift cards.
During the checkout page, customers can opt for a standard or expedited shipping options. Most orders on items are shipped within under 24 hours. Standard shipping takes 3-6 business days for delivery. If you are unhappy with the product, you can return the same within 30 days for a full refund. Goods must be returned in their original condition with original tags. You can return by post or by visiting the nearest store.
Have a special event coming? You can purchase the Forever 21 gift cards, in a virtual or physical synthetic card format. You can also load the amount of your choosing if you are a frequent shopper, register for the Forever Rewarded loyalty program to collect and redeem shopping points. Customers earn reward points on all Forever 21 purchases. Forever 21 credit card holders can also pay the bill and view account activity online. If you want to apply for a new credit card, you can do the same online. For additional information or queries on payment, refund policy, shipping, billing cancellation, or others, reach out to the Forever 21 support.