Forever 21 customer service phone number, email contacts

Forever 21 customer service

Phone: 1800-808-216 (for Malaysia)

Phone: 01-800-611-0179 (Mexico)

Phone: 800-321-1199 (for Singapore)

Phone: 0808 168 0541 (UK)

Email: (UK)


Forever 21 Live chat

Live chat support ia available here Note that the live chat support is limited and won’t be available at all times.

About Forever 21

Forever 21 is a reputable American fashion retailer established in the year 1984. Headquartered at Los Angeles city, California, USA, Forever 21 employs more than 30,000 people at locations around the world. There are at the moment more than 800 stores that are spread across the US, Australia, Hong Kong, France, Germany, Brazil, India, Israel, Japan, Mexico, UK, and the Philippines. Use the Store Locator tool on the website to get more details of an outlet that is nearest to your address. Besides brick and mortar stores that they have, Forever 21 additionally operates country-specific e-commerce stores where customers can purchase items using the major credit cards like VISA, Master Card, and American Express.

Also Read: Aliexpress customer Service contacts

On the Forever 21 homepage, you will get the best sellers, new arrivals on products as well as those available on sale. You can similarly search products by keyword or through categories such as sweaters, jackets, dresses, tops, shirts, tees, trousers, jewelry, shoes, swimwear, jeans, shorts, bags, belts, hats, scarves, sunglasses, to name just a few. The stores additionally showcase the company’s own clothing chains – XXI Forever, Love 21, and Heritage. Products can be filtered by price, size, color, mand different brands. Products can be purchased using Discover, Visa, Mastercard, American Express, and Forever 21 gift cards.

During the checkout page, customers can opt for a standard or expedited shipping options. Most orders on items are shipped within under 24 hours. Standard shipping takes 3-6 business days for delivery. If you are unhappy with the product, you can return the same within 30 days for a full refund. Goods must be returned in their original condition with original tags. You can return by post or by visiting the nearest store.

Have a special event coming? You can purchase the Forever 21 gift cards, in a virtual or physical synthetic card format. You can also load the amount of your choosing if you are a frequent shopper, register for the Forever Rewarded loyalty program to collect and redeem shopping points. Customers earn reward points on all Forever 21 purchases. Forever 21 credit card holders can also pay the bill and view account activity online. If you want to apply for a new credit card, you can do the same online. For additional information or queries on payment, refund policy, shipping, billing cancellation, or others, reach out to the Forever 21 support.

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