Royal Mail customer service, Contact, phone number & email

Royal Mail customer service
Royal Mail customer service

Contact Royal Mail: Find below customer service details of Royal Mail, UK, including phone and email. Besides contact details, the page also offers a brief overview of the postal company. Reach the customer service below for queries, complaints or feedback.

Head Office

Royal Mail Group

100 Victoria Embankment

London EC4Y 0HQ

Customer Service

Phone: 03457 740 740 (within UK)

Phone: +44 1782 668 007 (outside UK)


Other Contacts

Phone: 03457 777 888 (Redirection)

Phone: 03456 021 021 (Redelivery)

Phone: 03457 641 641 (e-shop)

Phone: 0344 800 4466 (Parceforce)

About Royal Mail

Royal Mail is a UK postal service provider that has an illustrious history. The company was started in 1516 and provides postal service, parcel, EMS, delivery and freight forwarding. Brian Tuke was the first Master of the Posts and was knighted by Henry VIII in 1516. The company’s subsidiaries include Parcelforce Worldwide and General Logistics System. Headquartered in London, Royal Mail employs more than 161,000 in UK and around the world. Royal Mail boasts of over 12,000 Post Office branches and 52 Parcelforce Worldwide depots. Royal Mail Group became a publicly traded company in 2013.

Use the ‘branch finder’ on the website to locate a branch nearest to your address. You can select the service and input the postcode and town to receive the nearest addresses. On the same page you can as well locate nearest Parcelforce depot. The website also has nifty tools to track your item, buy and print postage, get a price or redirect your mail. Tracking a package can be easily done by inputting your reference number.

Talking of the products and services, Royal Mail offers Royal Mail Sameday, Royal Mail Special Delivery Guaranteed, Royal Mail Signed For 1st Class, Royal Mail Signed For 2nd Class, 1st Class mail, 2nd Class mail, International Standard and International Economy. Receiving services include Redirection (redirect your personal mail to protect identity fraud), Keepsafe (to safely store your mail), Redelivery, PO Box, Local Collect (receive your post any any of the nearest branch or service points.

Did you know that you can buy and print postage on the website. You can pay by credit card or PayPal and print one-off parcel postage. Royal Mail also has an e-store where you can buy stampsheets, stamp books, postal stationery, envelopes, self adhesive labels, bubblewrap, tapes, office supplies, among others. For more information or queries on post office locations, Parcelforce depots, tracking, refund, cancellation, or others, reach the Royal Mail customer service.

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