Contact Ipsy customer service: Find below the customer service details of Ipsy.com, US, including ipsy phone and email address. Besides contact information, the page also gives a brief overview of the company. Reach the customer service desk below for queries, complaints, or any feedback.
Head Office contacts
Personalized Beauty Discovery, Inc.
201 Baldwin Ave. 2nd Floor.
San Mateo, CA 94401
Customer Service phone number
Phone: +1 888-769-4526
Ipsy is a monthly recurrent subscription service for ornamental products. Michelle Phan founded the company in 2011. The subscription, which costs only $10 a month, provides its members with a box of makeup samples each month. According to their official website, subscribers will get a “Glam Bag with deluxe samples and full-sized beauty products.” The said bag will include hair care, makeup, skincare, and nail care products. Product Subscribers can follow simple tutorials and check tips and skills on the website. They can likewise take advantage of various offers, points rewards program, and some monthly giveaways.
Glam bags are dispatched from warehouses mid-month and reach customers within 7-10 days of shipping. Ipsy currently ships their products to the US and Canada. While transportation is free in the US, members from neighboring Canada will have to pay an extra shipping fee. Members can renew or discontinue subscription directly from their Account page.
How to update Ipsy billing Information
You can always update your billing information by just logging into ipsy.com and clicking on “Account”. From this page, you can go to “Edit account settings” and then update your information under the “Billing” section.
If you update your payment information while our billing cycle is open (through the first half of the month), you’ll notice an option to process your payment immediately by yourself so you don’t have to wait till the next automated attempt to be charged for the current month’s Glam Bag.
For more further information or queries on payment, refund, cancellation, shipping, or others, simply reach the Ipsy customer service.